policies
Privacy Policy
Welcome to Mokarii, we respect and ensure your privacy and want to protect your personal information when using our services. This Privacy Policy explains how we use the personal data information we collect from you when you use our website. This Privacy Policy also explains the steps we have taken to secure your personal information. Finally, this Privacy Policy explains your options regarding the collection, use and disclosure of your personal information. By visiting the Site directly or through another site, you accept the practices described in this Policy.
Data protection is a matter of trust and your privacy is important to us. We shall therefore only use your name and other information which relates to you in the manner set out in this Privacy Policy. We will only collect information where it is necessary for us to do so and we will only collect information if it is relevant to our dealings with you.
You can visit the Site and browse without having to provide personal details.
Mokarii may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.
What we collect
We may collect the following information:
· Name
· Contact information including email address, Phone Number
· delivery addresses
How do we use your personal data?
We use the information that we collect to fulfill our commitments to you and to be able to provide you with the service that you expect. This includes sending you information and offers for marketing purposes. In order to provide you with relevant offers and other content, we may analyze your personal data. we will only keep that data, however, for as long as necessary to carry out our services to you or as long as we are required by law. After this your personal data will be deleted.
Refund policy
The products can be returned within 14 days if defective or missing parts.
How to return this product?
To return an item within the 14 days period, please call our Online Shop Support Team: 01009795596 – 01093324284 and we are going to deliver shipping company to pick it up.
What are the required conditions?
Please see below conditions for your return request to be accepted:
- Product is in its original condition and unused
- Product is still in its original packaging
- Product is not damaged
- The product label is still attached
The products in your possession are your responsibility until they are picked up by shipping company Any product that is not properly packed or is damaged will not be eligible for a return, so make sure they are properly taken care of prior to the return!
Exchange Policy
To exchange an item within the 14 days period, please call our Online Shop Support Team: 01009795596 – 01093324284 or via Facebook or Instagram and inform them what items you need to exchange. Please share all the required details with the customer service representative and in that case, you would only pay the Shipping Fees and the price difference (if there is one).
In case of refund/Exchange request, you can contact our Online Shop Support Team by calling the following number: 01009795596 – 01093324284 or by sending a message through our social media channels regarding the required exchange/return.